Contact Us

Please contact Kelly or Ali to make an appointment or for further inquiries.

705-472-3730

245 Oak Street East, Suite 100

North Bay, ON  P1B 8B8

 

Office Hours

Monday – Thursday

8:30 – 4:30

*Closed from 12:30 – 1:30 for lunch

We like to stay very organized and have put some policies into place which help us run an efficient and fair practice. Except for some Invisalign treatments, payment for all other treatment is due the same day as your visit. For your convenience we accept the following methods of payment: Visa, Master Card, Debit or Cash. We always do our best to assure that your insurance company is notified by Electronic Data Interchange, (EDI) or by mail so that you receive your reimbursement as quickly as possible. Many of our clients have made arrangements with their dental benefits provider to do direct deposit for their reimbursements. This option really speeds things up and clients report that it all happens sometimes in as little as 24 hrs.

Our time is very valuable to us, so we have implemented a “48 hrs. notice” policy for any appointment changes. We usually give an appointment card, printout on each invoice, and extend a courtesy call to confirm upcoming appointments at least a week in advance. When a client doesn’t show or is very late for a scheduled appointment, it adversely affects many others. We understand that sometimes it is unavoidable, and since valuable time is lost, we feel that it justifies the nominal fee that is charged when insufficient notice is given. It is also a way to keep costs down, which in the end, allows us to pass this on to our clients.